A Research Paper By Miho Kuroda
Transformational Coach, JAPAN
In this research paper, I’ll examine how we deal with conflict, the factors that lead to conflict avoidance, and the ways in which coaches can encourage their clients to adopt more constructive thought and behavior patterns. Also noted are the takeaways from the real-world case. Employees at all levels need to address performance management challenges like interpersonal conflict and conflict avoidance. Avoiding conflict and unpleasant talks can cost your business money and result in the departure of some of your best employees. When your client is conflict-averse, you should encourage them to stay anchored in facts and concrete examples and to thoroughly understand how the disagreement will affect their business. The client can change their perspectives by using mindful listening and reframing.